Effective Date: 08-Sep-2023
Information We Collect
We may collect various types of data from users, including personal and non-personal information. This data is collected in order to improve our services, provide a better user experience, and comply with legal requirements. The types of information we collect may include, but are not limited to:
- Personal identification information (such as name, email address, phone number, etc.) when you voluntarily provide it through our website or other communication channels.
- Usage information (such as IP address, browser type, device type, operating system, etc.) while you interact with our website.
- Analytics data provided by third-party services, such as Google Analytics, to track and analyze website traffic, usability, and effectiveness.
Data Collection Purpose and Legal Basis
We collect and process your data for specific purposes, which may include:
Providing and managing our services: We use your personal information to fulfill your requests, carry out transactions, and deliver the services you have requested.
Improving user experience: We analyze usage data to identify trends, assess the effectiveness of our website, and enhance and personalize user experience.
Data security and legal compliance: We collect and store your data to ensure the security and integrity of our services, as well as comply with legal obligations and regulations.
Communication and marketing: We may use your contact information to send you promotional materials, newsletters, and other communications related to our services. You can opt out of these communications at any time.
Our legal basis for collecting and processing personal data depends on the specific context in which it is obtained, which may include:
- Your consent.
- The performance of a contract.
- Compliance with a legal obligation.
- Protection of vital interests.
- Legitimate interests pursued by us or a third party.
Retention and Security of Data
We implement appropriate technical and organizational security measures to ensure the confidentiality, integrity, and availability of your personal information and protect it against unauthorized access, loss, modification, disclosure, or destruction.
Despite our efforts to securely protect your data, please understand that no method of transmission or storage is guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to safeguard your personal information, we cannot guarantee its absolute security.
User Rights and Choices
As a user, you have certain rights regarding your personal data. These rights may include:
Right to Access and Portability: You have the right to request access to the personal data we hold about you, as well as a copy in a commonly used and machine-readable format.
Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data we maintain about you.
Right to Erasure: You have the right to request the erasure of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Object to Processing: You have the right to object to the processing of your personal data if there are legitimate grounds for doing so.
Third-Party Data Sharing
We may share your data with third-party service providers or partners who assist us in operating our website, conducting our business, or providing services to you. These recipients are contractually obligated to keep your information confidential and use it only for the purposes specified by us.
Furthermore, we may share data within our broader corporate organization for internal administrative purposes or to facilitate the provision of services. Any transfers of data outside the European Economic Area (EEA) or the United States will be done in compliance with applicable data protection regulations.
Cookie and Tracking Technologies
We will make efforts to address your inquiries and resolve any privacy concerns in a timely and appropriate manner.